Start with "Why"

If you haven't figured it out by now, reaching your target audiences can be simply complex. What's meant there is the old shot gun method is still easy. Getting responses is still difficult. At least until you consider how the social audience interacts. Engagement is the key to success. Being engaging however is the challenge. What can you say or write to invoke a conversation? Rather than asking a barrage of questions to start a dialogue, start by answering one simply question. "Why?" Starting with "Why" blows away the outer shell and pierces through to the inner belief. It encourages, inspires and instills integrity.

What are the core values of your company? Do you share and demonstrate them to your current and potential customers - or only to your staff at all employee meetings? Better yet - do you promote them in your marketing? And is that message engaging?

If you aren't, perhaps 2011 is the time for you to consider changing your strategies?

How are you engaging your prospects and customers?